Data Protection Privacy Notice

Last Updated: May 1st, 2026

Midshore Group Limited (“Midshore”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal data when you visit our websites:

It also explains your rights under the Data Protection (Bailiwick of Guernsey) Law, 2017 and other applicable data protection legislation.

1. Who We Are

Midshore Group Limited is the primary Data Controller for all Midshore Group activities. Our subsidiaries — Midshore Consulting Limited and Midshore Compliance Solutions Limited — may also act as Data Controllers or Data Processors depending on the services provided.

Contact details: Midshore Group Limited, Regent House, Route du Camp Du Roi, St Sampsons, Guernsey, GY2 4XG. Email: enquiries@midshore.group
Phone: +44 1481 730733

2. What Personal Data We Collect

We may collect the following information when you use our websites:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Postal or billing address
  • Dispatch address (for training materials or documents)
  • Any information submitted via contact forms, surveys, or account creation

Information collected automatically

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Device identifiers
  • Cookies and tracking data (see Cookie Notice)

3. How We Use Your Personal Data

We use your information to:

  • Provide and maintain our websites and services
  • Respond to enquiries and provide customer support
  • Process training course bookings, document purchases, or event registrations
  • Improve website performance and user experience
  • Send updates where you have subscribed to newsletters
  • Monitor website usage and security
  • Comply with legal or regulatory obligations

We do not sell your personal data.

4. Cookies

Our websites use cookies to:

  • Enable essential site functionality
  • Remember your preferences
  • Support account login and administration
  • Provide analytics (Google Analytics)
  • Enable social media integrations (Facebook, LinkedIn, YouTube, Twitter)

You can disable cookies in your browser settings, but some features may not work correctly.

For full details, see our Cookie Policy.

5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent (e.g., newsletter subscriptions)
  • Contractual necessity (e.g., training course purchases)
  • Legitimate interests (e.g., website analytics, service improvement)
  • Legal obligation (e.g., regulatory reporting)

6. Sharing Your Data

We may share your data with:

  • Service providers (e.g., PayPal, hosting providers, analytics providers)
  • Regulatory or law enforcement authorities where legally required
  • Subsidiaries within the Midshore Group where necessary for service delivery

All third parties are required to protect your data and use it only for the purpose we specify.

7. International Transfers

Any physical data is stored in Guernsey. Where data is transferred outside the Bailiwick, the EEA, or an equivalent jurisdiction, we ensure appropriate safeguards are in place. Digital data is stored on secure services either within Europe or the United Kingdom, and actively complying with General Data Protection Regulation principles or equivalent laws.

8. Data Retention

We retain personal data only for as long as necessary for:

  • The purpose for which it was collected
  • Legal, regulatory, or contractual requirements

For more details, see our Data Retention Policy.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain types of processing
  • Withdraw consent (where applicable)
  • Request a copy of your data

To exercise your rights, contact: enquiries@midshore.group

10. Changes to This Notice

We may update this Privacy Notice from time to time. The latest version will always be available on this page.